Our goal was to reimagine Encapture, a 12-year-old suite of products, with a new design system and experience. Working with hundreds of screens representing various user flows, the existing product had become complex and intricate. Our strategy was to make the user experience feel simple and obvious, despite the data in the background being extremely complex and hard to follow.

We wanted users to feel led through their workflows in a delightful way that felt clear and allowed them to save both time and mental energy. We accomplished this by designing walkthroughs and simple, bite-sized chunks of information per screen.

To marry the complex backend technology with its newly designed UI/UX, we chose an existing design system with a corresponding React component library. This combination fueled our team to improve the entire experience for the end user and allowed our partner to continue building out new features and screens using the new design system.